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Internet Problems Options
Karen
#1 Posted : Wednesday, July 02, 2008 3:03:31 PM Quote
Rank: Guest


Joined: 10/12/2007
Posts: 164
Points: -13,406
I have Verizon Fios internet in my neighborhood and this internet connection is horrible. I am never able to connect on the internet and when I do my latency for online gaming is over 6k which is way more than it should be. Whenever it hits 3pm-7pm I am never able to connect since all my neighbors are on at the same time so I have to wait until everyone gets off to actually get anything done online. I call customer service and they state that if you have wireless your not able to exceed 10 feet from the router to get a connection which is ridiculous because if you have wireless you should be able to go more than 10 feet from the main computer. I have boughten 3 different wireless adapters for my computer which is an XPS Dell, the strength is very high but since the internet connection sucks so bad it wouldn’t matter if i bought a $300 wireless adapter. There is never any signal and the connection drops at least 10x every hour. THIS INTERNET SUCKS.
fiosexpert
#2 Posted : Wednesday, July 02, 2008 3:11:27 PM Quote
Rank: Administration


Joined: 10/30/2007
Posts: 67
Points: 210
The only way to know if the local wireless connection is your problem is to see if you have the same problems while connected via an actual ethernet cable. If your problem goes away, I would recommend looking into upgrading the firmware on your wireless router, since older versions of the Actiontec router had some bugs.

If the problem still exists, one possibility is an overloaded DNS server. While the fiber optic connection will provide a very fast internet connection that will not degrade during peak times, an overloaded DNS server will cause your internet to seem slow. Everytime you query a website, by default, your computer will ask Verizon's DNS servers for the ip address of the website you're looking up. It may be the asking that's slowing down your internet. I've seen cases where these DNS servers get overloaded due to fast growth. You can use a third party DNS service like Open DNS which works great: http://www.opendns.com/ See if that speeds up your internet surfing.

To confirm your bandwidth speed is as fast as it supposed to be, do an online speed test.
Guest
#3 Posted : Thursday, April 30, 2009 2:55:07 AM Quote
Rank: Guest


Joined: 10/12/2007
Posts: 164
Points: -13,406
Hey, my son and I are having the same problem with hardwired FIOS server. Seems the "PING" times aren't up to snuff. Had 1.5 meg Verizon DSL. Worked better on games than the 10/2 FIOS. Tweaked the system mtu, ttl, etc. Used to ping at 15 to 38, now hitting 184. As I suspected all along, FIOS is great for huge downloads, but not for gamers.
crys2009
#4 Posted : Thursday, June 25, 2009 8:08:55 PM Quote
Rank: Newbie


Joined: 6/25/2009
Posts: 1
Points: 3
I recently got fios internet and have had wireless problems from the start. Like the earlier person, I was not told that they could not guarantee the wireless signal past 10 feet. Had I known I would not have gotten the fios internet. What are my options? I was told by 1 csr to purchase a power booster and another csr told me to purchase a powerline adapter. what is my least expensive option to having wireless or at least be able to surf the web wirelessly in the comforts of my bed?
Shandra
#5 Posted : Monday, June 13, 2011 10:22:56 PM Quote
Rank: Newbie


Joined: 6/13/2011
Posts: 1
Points: 3
Location: ddgudnu
Guest wrote:
Hey, my son and I are having the same problem with hardwired FIOS server. Seems the "PING" times aren't up to snuff. Had 1.5 meg Verizon DSL. Worked better on games than the 10/2 FIOS. Tweaked the system mtu, ttl, etc. Used to ping at 15 to 38, now hitting 184. As I suspected all along, FIOS is great for huge downloads, but not for gamers.ipad2 silicone cases ipad2 hard cases ipad2 folio cases

Had I known I would not have gotten the fios internet. What are my options?
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